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Applies to:
  • Plan -
  • Deployment -

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Summary

Models from configured organization-level and project-level AI providers are available to Loop, but the organization-level Loop allowlist controls which of those models appear in the model picker. If a provider model is missing, confirm the exact model is part of the provider configuration, then add it to the Loop allowlist.

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What is happening

Loop builds its available model list from your configured AI providers. This includes each provider’s default model registry and any custom models added to that provider. Loop then applies the organization’s saved model allowlist. Organization-level providers are available across the organization. Project-level provider models are available when you open Loop within that project. Only members of the Owners permission group, or a custom permission group with the Manage settings organization permission, can manage the Loop model allowlist.

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Add a provider model to Loop

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Make the provider model available

  1. Go to Settings > AI providers.
  2. Verify the provider is configured at the organization or project level.
  3. Open the provider and check that the exact model appears in its model list. If it is missing, add it as a custom model and save the provider configuration.

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Add the model to the Loop allowlist

  1. Go to Settings > Loop.
  2. Next to the model search field, select the menu.
  3. Select Customize allowlist.
  4. Search for the model or expand its provider, then select each model you want to make available.
  5. Select Save.

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How to confirm it worked

  • Open Loop in the organization or project where the provider is configured.
  • Open the model picker. Recommended models appear in the main list, while other enabled provider models appear under Other models.
  • Select the model and run a short test prompt to confirm the provider can serve it.

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Notes

  • The Loop allowlist controls model visibility. It does not grant the provider credentials access to a model.
  • If a model does not appear in Customize allowlist, return to AI providers and confirm the exact model ID is included in the provider configuration.
  • Reload the page after changing the provider configuration or Loop allowlist, then check the model picker again.